Reviews

Linda Foulks

• Rating:

"The two men who came to my home to service my vehicle were professional, friendly, and prompt. I would highly recommend the mobile service provided by Randy Marion's dealership."

Stefanie Janky

• Rating:

"They were awesome! I needed an early change quickly to head out of town on a trip, and they sent someone to my home, called ahead when they were running early, and did a great job! Really appreciate them, and much better than another local Lincoln service department in our area that I had experiences with. Thanks for restoring my faith in Lincoln service departments!!"

Adam DuBois III

• Rating:

"From the very first "hello," it was clear this dealership was different; I was instantly impressed by the genuine warmth and attentiveness of the staff, making me feel like a valued guest rather than just another customer. Every step of the process was seamless and transparent, with the team going above and beyond to answer all my questions patiently and ensure I found exactly what I needed without any pressure. The entire experience was so extraordinarily positive and efficient that if I could give them then stars, I absolutely would - it was, without a doubt, the best dealer experience I've ever had."

Kendra Kimmer

• Rating:

"I came for an oil change and an inspection with my 3 year old and my 3 month old so I was already weary on how the wait may go. I was in and out VERY quick, and greeted by a nice gentleman when we arrived. Additionally, I was given more information about the mobile service program by a sweet lady named Tonya. Lastly, we were waiting in front of a tv which was on a random channel and some kind soul in the parts desk changed it to the kids channel (without being asked but it didn't go unnoticed) which significantly helped me entertain my wild 3 year old who was also given a lollipop. Great Service!"

Erik Mansfield

• Rating:

"The mobile techs were on site by 9am Saturday morning and completed 5 recalls and 3 NC inspections in an hour and a half. Exceptional experience and highly recommended. We will be using them for our Fleet going forward."

Robert Bonner

• Rating:

"When I called to set a service appointment at Randy Marion 30 miles away to address a recall on my F150, Payton, from Randy Marion, called back and offered to complete the recall at my home. I added another recall on my Expedition. They did them both during the same trip. Very convenient. The technicians were on time, courteous, professional and were done with both trucks in 15 minutes."

Alex Duncan

• Rating:

"Great buying experience. Was able to complete most of the purchase remotely, making the final pickup incredibly fast."

Rose Rich

• Rating:

"I had a great experience buying my Ford Escape. My sales rep, Brent, was great; he went the extra mile for me and got me the best price."

Susan Dawson

• Rating:

"The service here is phenomenal. They are so accommodating and will do everything they can to get your car taken care of. I trust them to look out for me and my car."

Gwen Farrell

• Rating:

"Very impressed with the service department. Loved that they picked up my car from my house and returned it so convenient. They kept me informed the entire time my car was with them, very professional and everyone is so friendly. The tech that returned my car helped me set up my Lincoln app."

Katherine Hedrick

• Rating:

"Hunter and Sarah were very kind the whole step of the way in helping me find my perfect car! They were reasonable and fair and super friendly! We got along great with them and never once felt pushed into anything! It was a smooth and easy process even though I was a nervous wreck lol"